Official Privacy Policy

I1m88 Privacy Policy – Player Data Protection in Malaysia

I1m88 takes your privacy seriously. This document transparently explains how we collect, process, store, and protect your personal information as a player on our platform.

Updated: 1 January 2026
Bahasa Melayu (ms-MY)
What This Policy Covers
  • Personal details — name, email, Malaysian phone number
  • Financial information — deposit & withdrawal methods (Touch 'n Go, GrabPay, DuitNow, etc.)
  • Your betting activity and casino game records
  • Device and web browser data
  • Communications between you and the i1m88 support team
  • Cookie and platform usage analytics data

Our Privacy Commitment

I1m88's 6 Data Protection Principles

Every decision regarding your data is made in accordance with these principles

End-to-End Encryption

All data transmitted between your device and i1m88's servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.

No Data Selling

I1m88 has never and will never sell, rent, or trade your personal data to advertisers or third parties for marketing purposes without your explicit consent.

Secure Storage

Your data is stored on servers protected by multi-layered firewalls, strict access controls, and regular security audits conducted by independent, certified third parties.

You're in Control

You have the right to access, correct, or request the deletion of your personal data at any time. Contact the i1m88 support team and we will respond within 14 business days.

Malaysia PDPA Compliance

I1m88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data processing adheres to applicable legal requirements in Malaysia.

Breach Notification

In the event of any data security breach that may affect your account, i1m88 will notify you within 72 hours via email or platform notification.


1Introduction & Scope of This Privacy Policy

Welcome to the i1m88 Privacy Policy page. This policy transparently explains how i1m88 ("we", "the platform") collects, uses, discloses, and protects your personal information ("data") when you use our services on the i1m88 website.

I1m88 is an online sports betting and casino platform designed for adult players in Malaysia. Our services cover Sports Betting (Malaysia Super League, EPL, badminton, IPL cricket, e-sports), Live Casino, slots, and online lottery. In delivering these services, we process certain personal data — and we want you to have a clear understanding of how we handle it.

This policy applies to all users who interact with the i1m88 platform, including unregistered visitors, registered members, and former members. By using i1m88's services, you agree to the collection and use of information as described in this Privacy Policy.

This Privacy Policy is written in Bahasa Melayu and complies with Malaysia's Personal Data Protection Act 2010 (PDPA). In the event of any conflict between another language version (if available) and the Bahasa Melayu version, the Bahasa Melayu version shall prevail.

2Types of Personal Data We Collect

I1m88 collects various types of data depending on how you interact with our platform. This data is divided into three main categories:

Data Category Sample Information How We Collect Data
Identity Data Full name, date of birth, MyKad/passport number Registration Form
Contact Details Malaysian phone number, email address, residential address Registration / KYC
Financial Data Deposit & withdrawal records, payment methods (Touch 'n Go, GrabPay, DuitNow, FPX) Transactions
Activity Data Betting records, games played, total wins/losses Automatic
Technical Data IP address, device type, operating system, web browser, cookies Automatic
Communication Data Live chat records, emails to support, user feedback Direct Interaction

Data We Do NOT Collect

I1m88 does not collect credit card details or bank account numbers directly. All financial transactions are processed through licensed third-party payment providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX), each of which maintains its own data security standards.

3How i1m88 Uses Your Data

I1m88 uses your personal data only for legitimate purposes that are necessary to operate our services. The following are the primary purposes for which your data is used:

Account Management
Create and manage your i1m88 account, including identity verification, password management, and account security.
Transaction Processing
Processing deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, FPX, and other Malaysian payment methods of your choosing.
Service Delivery
Enables you to bet on sports, play Live Casino, slots, and lottery, and provides relevant odds and markets.
Fraud Detection
Monitoring account activity to detect and prevent fraud, money laundering, and bonus abuse.
Responsible Gaming
Analysing gameplay patterns to identify players who may need support related to problem gambling.
Service Communications
Sending important account-related information, i1m88 promotions you have opted in to receive, and policy updates.

i1m88 will not use your data for third-party marketing without your consent. You may opt out of promotional emails at any time by using the unsubscribe link included in every email or by contacting our support team.

4Sharing Your Data with Third Parties

I1m88 understands that your privacy is a trust we hold with full responsibility. We do not sell your personal data. However, in the course of operating our services, there are limited circumstances in which we share data with certain parties:

Licensed Service Providers

  • Payment providers: Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX banks receive only the data necessary to process your financial transactions.
  • Game software providers: Licensed Live Casino and slots providers receive your unique account identifier for technical gameplay purposes.
  • Analytics providers: Analytics platforms are used to understand website usage for improvement purposes — data is shared in anonymised or de-identified form, with all personally identifiable information removed.

Legal Requirements

I1m88 may disclose your data to relevant authorities such as the Malaysian Anti-Corruption Commission (MACC), the police, or regulatory bodies where:

  • Required by court order or applicable Malaysian law.
  • Required to investigate or prevent financial crime, money laundering, or fraud.
  • Required to comply with the requirements of the relevant gambling regulatory authority.

All third-party service providers we engage are bound by strict confidentiality agreements and must adhere to data protection standards equivalent to or higher than those of i1m88.

5Data Security — How We Protect Your Information

The security of your data is i1m88's top priority. We continually invest in our security infrastructure to ensure your data is protected against a wide range of threats.

256-Bit SSL
Full encryption of all data in transit
Multi-Layered Firewall
Server protection against unauthorised access
24/7 Monitoring
Real-time threat detection, around the clock
Strict Access Controls
Data access restricted to authorised personnel only
Regular Audits
Annual security audit by an independent third party
Data Backup
Secure backups to prevent data loss

While i1m88 takes all reasonable measures to protect your data, no security system is 100% impenetrable. You also play an important role in keeping your account secure — use a strong password, do not share your login credentials, and contact us immediately if you suspect any unauthorised activity.

6Cookies & Tracking Technologies

I1m88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, user sessions, and security. Cannot be disabled.
  • Performance Cookies: Collects information on how visitors use our website to help us improve the user experience. Data is collected in aggregate and anonymised form.
  • Functional Cookies: Remembering your preferences such as language, theme, and display settings for a more personalised experience.
  • Analytics Cookies: Helping us understand which pages are most visited and how users interact with our content. This data is used solely for internal product improvement purposes.

Managing Cookies

You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the i1m88 platform — in particular, your ability to stay logged in or save your preferences.

7Your Rights as an i1m88 User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data that i1m88 holds about you:

Right of Access

Request a copy of all personal data we hold about you. We will provide it within 14 business days.

Right to Rectification

Request corrections to any inaccurate or incomplete personal data in our records. We will update this within 7 business days.

Right to Erasure

Request the deletion of your personal data under certain circumstances — for example, if the data is no longer needed or you have withdrawn your consent.

Right to Withdraw Consent

Object to the processing of your data for direct marketing or profiling purposes at any time, without needing to provide a reason.

Data Portability

Receive your personal data in a machine-readable format (e.g., CSV or JSON) for transfer to another service provider.

Right to Restrict Processing

Request that i1m88 restrict the processing of your data in certain circumstances — for example, while a dispute regarding data accuracy is being resolved.

To exercise any of the above rights, contact the i1m88 support team by email at support@i1m88.ws or via 24/7 live chat. Please state the right you wish to exercise along with your identity information for verification.

8Data Retention Period

I1m88 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by Malaysian law. The following are general data retention guidelines:

  • Active account data: Retained for the duration your account is active, plus 5 years after account closure (as required under PDPA and financial regulations).
  • Financial transaction records: Retained for 7 years in accordance with Malaysia's tax legislation and anti-money laundering requirements.
  • KYC records (identity verification): Retained for 5 years after the business relationship ends.
  • Customer support communication logs: Retained for 2 years for reference and service improvement purposes.
  • Cookie and analytics data: Collected in anonymised name-date format and retained for no more than 2 years.

Once the retention period expires, your data will be securely deleted or stripped of all identifying information.

9Links to Third-Party Websites

The i1m88 platform may contain references or links to third-party websites — for example, payment providers such as the Touch 'n Go or GrabPay web portals. This Privacy Policy applies solely to the i1m88 platform.

I1m88 is not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policy of each third-party website you visit separately. The payment providers we use are licensed Malaysian platforms with their own privacy policies and data security standards.

10Children's Privacy

I1m88 services are intended solely for individuals who are aged 18 years of age and above. i1m88 does not knowingly collect personal data from children or individuals under the age of 18.

If you believe your child or someone under the age of 18 has provided personal information to i1m88, please contact us immediately at support@i1m88.ws. We will take prompt steps to delete that information.

I1m88 employs age verification mechanisms during registration and reserves the right to request supporting documents to verify a player's age at any time.

11Amendments to This Privacy Policy

I1m88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. When material changes occur:

1
Last Updated Date Displayed

The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent amendment.

2
Member Notifications

For significant changes, players will be notified via their registered email address or through an in-platform notification on i1m88.

3
14-Day Notice Period

For material amendments, i1m88 will provide at least 14 days' notice before the changes take effect.

4
Continued Use = Consent

Continued use of the i1m88 platform after changes take effect will be considered acceptance of the updated Privacy Policy.

12Contact Us — Privacy Enquiries

If you have any questions or concerns, or wish to exercise your privacy rights in relation to the i1m88 Privacy Policy, please reach out to us through the following channels:

Email
support@i1m88.ws
Response within 24 hours
Live Chat
Available 24 hours / 7 days
Malay Language Support

For data rights requests (access, correction, deletion), please include your registered full name and i1m88 account email address with your request to expedite the identity verification process.

Related Documents

Join i1m88 with Confidence

Your Data is Secure. Your Experience is Assured.

I1m88 takes your privacy seriously. Register a free account today and enjoy Sports Betting and online casino with the peace of mind that your data is kept safe.

For privacy inquiries: support@i1m88.ws  |  Terms & Conditions  |  Responsible Gaming

Bahasa Melayu